Privacy Policy

nyx processes the minimum information required to run the bot, the control panel, ticketing, moderation tools, billing checks, and support workflows. Here is what that includes:

• Discord IDs — your user ID, server (guild) IDs, channel IDs, role IDs, and message IDs
• Profile info — usernames, display names, and avatars that Discord already makes public
• Server settings — plugin configuration, anti-ping rules, ticket settings, and dashboard access roles
• Ticket data — messages, closure reasons, and transcripts when your server has ticket features turned on
• Login data — the session info needed to sign you into the nyx dashboard
• Billing status — whether a premium subscription is active (we never see full card numbers)

• Run the bot inside your connected servers
• Save and apply your server-specific settings
• Power moderation, anti-ping, ticketing, transcripts, and audit logs
• Let you sign in and manage your servers from the dashboard
• Check premium subscription status
• Keep nyx secure and fix problems when they come up

nyx reads message content only when a feature you enabled needs it — for example, anti-ping detection, ticket conversations, moderation workflows, or transcript generation. If your server uses ticket transcripts, nyx keeps those conversations so the feature works as you configured it.

When you sign into the dashboard via Discord, nyx receives your Discord ID, username, avatar, and (if Discord provides it) your email. This is used solely for authentication and determining which servers you can manage. No separate account or password is created.

For premium features, nyx exchanges limited subscription and entitlement data with a third-party billing provider. nyx never stores your full payment card details — that is handled entirely by the payment processor.

nyx does not sell personal information. Data may be shared only with the infrastructure, hosting, database, authentication, or billing providers that help run the service — or when required by law.

Data is retained only as long as reasonably needed to provide enabled features, maintain records like ticket transcripts and moderation history, manage billing, comply with legal obligations, or process valid deletion requests.

To request deletion of data nyx stores about you or your server, contact us using the details at the bottom of this page. We may ask for enough information to verify your identity and locate the relevant records.

nyx uses reasonable administrative and technical measures to protect the data it processes. No system is perfectly secure, so absolute security cannot be guaranteed, but we take it seriously.

This Privacy Policy may be updated from time to time. The current version will always be available on this page with the revision date shown above.